5 out of 5 for Richard H. This man is a legend. Stayed late to help my wife and get our issue with telus resolved and we ended up with a better plan and new phones. He even offered to put our empty tea container in "recycling " not the …

I have been dreading going into Telus for various reasons, one being that we had to cancel my father's phone plan because he passed last summer. My mother was with me and very stressed as she needed to upgrade her phone. But the Telus staff, especially Richard H, were incredibly understanding and helpful. They made the process as smooth and easy as possible. Thank you!