This parts store is located inside Trail Appliances Surrey. Consistently helpful and friendly. Answered my questions in a simple phone call. Third time using them, another time was a part that had to come from the warehouse. Took a couple …

Poor customer service. Had a picture of the product I wanted, salesperson said she cannot do anything without the model number, however she appeared very knowledgeable with customers in front of me as to model numbers, products, and even numbers