They installed our furnace and A/C 14 years ago and have provided us with service a number of times. Today was a repair. It was fast, well priced and the tech went above and beyond. Great service.

When I contacted My Fireplace, for maintenance and trouble-shooting as the remote was not working consistently, I spoke with Denise, who listened and took notes, to ensure the technician would understand the issues prior to arrival. Full disclosure: I called 3 companies to quote on repairing my gas fireplace. I knew the problem (remote receiver had swollen and cracked), but didn't have the know-how to do it myself.