Metcalfe Gardens Retirement Residence

Metcalfe Gardens Retirement Residence is close to 45, Metcalde Street, St. Thomas, Ontario, N5R 3P1

  • Address: 45 Metcalfe St, St Thomas, ON N5R 5Y1, Canada
  • Phone: +1 519-631-9393
  • Website: comfortofliving.com
  • Latitude, Longtitude: 42.7763521, -81.1998996

Metcalfe Gardens Retirement Residence, opening hours today

Day of week Open Close
Tuesday 9 AM 5 PM
Wednesday 9 AM 5 PM
Thursday 9 AM 5 PM for the week
Friday 9 AM 5 PM
Metcalfe Gardens Retirement Residence reviews

I can’t comment about their services but they are very unresponsive to general inquiries. I sent a few messages asking about job postings online which appeared suspicious and asked if the postings were legit. Sent email to manager - no …

Staff are phenomenal, but management leaves much to be desired. Constant reports of active neglect and abuse by a new dietary manager were completely disregarded and residents are in danger or dying. DO NOT leave your loved ones to the mercy of the management in this home.

Came In to work here through an agency, first time was okay but my second shift I had to leave an hour in due to personal issues out of my control. As I’m leaving the female psw who is employed by this place starts yelling at me in front of …

2023-09-19 Carol

I can’t comment about their services but they are very unresponsive to general inquiries. I sent a few messages asking about job postings online which appeared suspicious and asked if the postings were legit. Sent email to manager - no response. Called office the next day- no one picked up. I guess they don’t want any new employees.

2023-09-19 Julia

Staff are phenomenal, but management leaves much to be desired. Constant reports of active neglect and abuse by a new dietary manager were completely disregarded and residents are in danger or dying. DO NOT leave your loved ones to the mercy of the management in this home.

2023-09-19 Michael

Came In to work here through an agency, first time was okay but my second shift I had to leave an hour in due to personal issues out of my control. As I’m leaving, the female psw who is employed by this place starts yelling at me in front of everyone asking how dare I just skip out when they need me. Now this might be acceptable if I was her employee but I am not. She was screaming her head off so loud I was scared. At this point the agency I worked for told me to never come back here as I was in an unsafe environment. I reported this to the person who is my “boss” in the agency, turns out he was also yelled at by the same person and he said it’s a handle nightmare. The place is good at unweeekend work but the lady running the place should not treat agency workers like that. I have never been treated like this in any home care setting ever before. Not impressed.

2023-10-04 Michelle

Overall, a terrible place for seniors to live. The staff is really bad and has little compassion for residents. The managers allow this and don't address concerns. The place is run by family, and the owners do not have a good reputation in the community. Not a safe place to live for seniors.

2023-10-09 Steven

My mother was a resident and I must say that she received terrible care. The staff were very rude and would ignore resident's needs. Untrained staff were caring for residents which led to numerous falls and injuries. The management did nothing about the issues and seemed more interested in making money rather than providing quality care.

2023-10-14 Samantha

I would not recommend this retirement home to anyone. The overall experience was terrible and I regretted my decision to move my mom here. The staff was unprofessional and seemed more interested in their personal lives than the well-being of the residents. The management was unresponsive and did not address any concerns. The facilities were also run-down and not well-maintained. Stay away from this place!

2023-10-19 Jacob

My grandfather has been living at Metcalfe Gardens Retirement Residence for the past year and we have been very happy with the level of care he has been receiving. The staff are friendly, compassionate, and knowledgeable. The atmosphere is warm and welcoming, and my grandfather feels safe and comfortable. The facilities are clean and well-maintained. We feel that he is in good hands here.

2023-10-24 Jessica

I recently toured Metcalfe Gardens Retirement Residence and was very impressed. The staff were welcoming and informative, and the atmosphere was cozy and inviting. The facilities were well-maintained and offered a variety of amenities. I was particularly impressed with the dining options and the quality of the food. Overall, I had a positive initial impression and would consider this retirement home for my loved ones.

2023-10-29 Daniel

I have been a resident at Metcalfe Gardens Retirement Residence for the past two years and my experience has been excellent. The staff are caring and attentive, and always willing to go above and beyond to ensure our needs are met. The facilities are top-notch and offer a wide range of amenities. The food is delicious and the dining experience is always enjoyable. I highly recommend this retirement home to others.

2023-11-03 Olivia

I have been working at Metcalfe Gardens Retirement Residence for the past five years and I absolutely love it. The staff are like family to me and the residents are wonderful. The management is supportive and always open to feedback. The facilities are beautiful and well-maintained. Overall, it is a great place to work.

2023-11-08 Ethan

My grandmother has been living at Metcalfe Gardens Retirement Residence for the past year and she is very happy. The staff are friendly and caring, and always treat her with respect. The facilities are clean and well-maintained. The value for the price is excellent. We highly recommend this retirement home.

2023-11-13 Emily

I have been volunteering at Metcalfe Gardens Retirement Residence for the past six months and it has been a rewarding experience. The staff are dedicated and compassionate, and the residents are appreciative of the support. The facilities are clean and well-equipped. Overall, it is a great community to be a part of.

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