Mermaid Pools and Hot Tubs

Mermaid Pools and Hot Tubs is close to Mermaid Pools and Hot Tubs, 2012, Tenth Line Road, Avalon, Orléans, Cumberland, Ottawa, Eastern Ontario, Ontario, K4A 4X4

  • Address: 2012 10th Line Rd, Orléans, ON K4A 4X4, Canada
  • Phone: +1 613-714-7946
  • Website: mermaidpools.com
  • Latitude, Longtitude: 45.4598857, -75.4876232

Mermaid Pools and Hot Tubs, opening hours today

Day of week Open Close
Sunday 10 AM 5 PM
Tuesday 10 AM 6 PM
Wednesday 10 AM 6 PM
Thursday 10 AM 6 PM
Friday 10 AM 6 PM
Saturday 9 AM 5 PM
Mermaid Pools and Hot Tubs reviews

This was the 3rd pool that we’ve purchased at Mermaid, and it was by far the best experience that we’ve had. Adrian is very friendly, professional and extremely knowledgeable. He answered all of our questions and concerns and provided us …

We contacted Mermaid in the spring of 2021 for an above ground pool purchase and installation. The pool was installed in August of 2021 and 2 months later Mermaid closed it for the season in October 2021. At the time of closure, there was …

Fantastic experience! From purchasing to recommending a contractor for the foundation and an electrician. …

2023-09-25 Lisa

This was the 3rd pool that we’ve purchased at Mermaid, and it was by far the best experience that we’ve had. Adrian is very friendly, professional and extremely knowledgeable. He answered all of our questions and concerns and provided us with valuable advice. The pool was installed on time and the whole process was smooth. We are very happy with the quality of the pool and the service provided by Mermaid. Definitely recommend!

2023-09-25 Mark

We contacted Mermaid in the spring of 2021 for an above ground pool purchase and installation. The pool was installed in August of 2021 and 2 months later Mermaid closed it for the season in October 2021. At the time of closure, there was a leak in the pool and we were told that it would be fixed before the next season. However, when we contacted Mermaid in the spring of 2022, they claimed that they couldn't find the leak and refused to honor the warranty. We are extremely disappointed with their lack of customer service and quality of their products. Will not recommend.

2023-09-25 Sarah

Fantastic experience! From purchasing to recommending a contractor for the foundation and an electrician. All the staff at Mermaid were very helpful and knowledgeable. The pool was installed on time and everything was done professionally. We are very satisfied with our purchase and the service provided. Highly recommend!

2023-10-10 John

We bought a hot tub from Mermaid Pools and Hot Tubs and had a great experience. The sales person was friendly and helpful in guiding us through the purchasing process. The delivery was on time and the installation was done efficiently. The hot tub itself is of high quality and we've been enjoying using it. Overall, we are very happy with our purchase and the service provided by Mermaid. Would definitely recommend!

2023-10-15 Emily

We had a terrible experience with Mermaid Pools and Hot Tubs. We ordered a swimming pool and were promised a certain delivery date. However, the pool was not delivered on time and when it finally arrived, there were missing parts. We had to wait for weeks for the missing parts to be delivered and the installation process was a nightmare. The pool itself is of poor quality and leaks constantly. We have tried contacting Mermaid multiple times to fix the issues but they have been unresponsive. Would not recommend.

2023-10-20 Mike

We recently purchased a swimming pool from Mermaid and had a great experience. The staff was friendly and knowledgeable, and helped us choose the right pool for our needs. The installation was done professionally and on time. We are very happy with the quality of the pool and the service provided by Mermaid. Would highly recommend!

2023-10-25 Jennifer

We had a mixed experience with Mermaid Pools and Hot Tubs. The sales person was friendly and helpful during the purchasing process. However, the installation process was delayed and we had to wait longer than expected. The pool itself is of good quality and we have had no issues with it so far. Overall, we are satisfied with our purchase but the delayed installation was disappointing.

2023-10-30 David

Terrible customer service. We had an issue with our pool and contacted Mermaid for assistance. They were unresponsive and did not offer any help or solutions. We ended up having to hire another contractor to fix the issue. Very disappointed with the lack of support from Mermaid. Will not recommend.

2023-11-04 Michelle

We had a great experience with Mermaid Pools and Hot Tubs. The staff was friendly and helpful throughout the purchasing and installation process. The pool was installed on time and we have had no issues with it. The quality of the pool is excellent and we've been enjoying using it. Would highly recommend Mermaid.

2023-11-09 James

We had a positive experience with Mermaid Pools and Hot Tubs. The staff was knowledgeable and helped us choose the right pool for our needs. The installation was done efficiently and on time. The pool itself is of good quality and we have had no issues with it. Overall, we are satisfied with our purchase and the service provided by Mermaid.

2023-11-14 Sarah

We had a great experience with Mermaid Pools and Hot Tubs. The staff was friendly and helpful, and the pool was installed on time. We have had no issues with the pool and the quality is excellent. Overall, we are very satisfied with our purchase and would recommend Mermaid.

2023-11-19 Michael

We had a terrible experience with Mermaid Pools and Hot Tubs. The pool was installed late and there were several issues with the installation. The pool itself is of poor quality and started leaking within a few months of installation. We tried contacting Mermaid for support but they were unresponsive. Very disappointed with the service and quality. Would not recommend.

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