I went in to Long and McQuade in Kingston today to buy a Bose L1 Pro 8. After some confusion and me telling them they had a new one in stock they went and got it. They showed up with a unit that wasn’t boxed and said they unboxed it. The unit was scuffed and scratched up. I told them I didn’t want it and they said they could rebox it. I asked why they would sell me a new item that was unboxed and they said the unit normally comes with a soft bag. I asked why it wasn’t in the bag then and they said it was missing. They then asked me if I wanted to buy any Bose S1s while I was there. They gave me a sticker for a “free 6 months warranty with purchase”, and said to keep the receipt for reference but not to use it because it’s just a sticker.

I recently visited Long & McQuade to purchase a new guitar. The staff was friendly and knowledgeable, and they helped me find the perfect guitar for my skill level and budget. The store had a wide selection of guitars to choose from, and the prices were very reasonable. I was able to try out several guitars before making my final decision, and the staff was patient and helpful throughout the process. I am extremely happy with my purchase and would highly recommend Long & McQuade to other musicians.

I recently visited Long & McQuade to purchase a new saxophone for my daughter. The staff was friendly and knowledgeable, and they helped us find the perfect saxophone for her needs. The store had a wide selection of saxophones to choose from, and the prices were very reasonable. My daughter was able to try out several saxophones before making her final decision, and the staff was patient and helpful throughout the process. I am extremely happy with my purchase and would highly recommend Long & McQuade to other musicians and parents.