I had a mammogram on 27 July at the Trafalgar location. The reception employees were efficient and professional. Unlike the technician, which led me to the most uncomfortable experience I've had. She asked me to come to the imaging room & told me that she would begin shortly, but she left me standing in the room for over 15 minutes. When I asked what was going on, she seemed very annoyed and said that she had forgotten about me. She rushed through the procedure and did not communicate what she was doing. I felt rushed and dismissed during the whole process.