We're only a couple of lessons in but we're already so impressed. Our baby is just at Tadpole level now but we love how much individual attention she gets at each lesson and how patient her instructors are with her. The length of lesson is perfect for her age. These lessons have exceeded our expectations.

I had a terrible experience with the British Swim School at Coquitlam - Harbour-Chines Swim club. The customer service was poor and the staff was rude and unhelpful. The wait time for lessons was extremely long and it was impossible to make a reservation. The prices were way too high for the poor quality of service provided. The initial impression and atmosphere were negative, with a chaotic and disorganized environment. The overall experience was awful and I would not recommend this swim club to anyone. The ambiance and decor were outdated and worn-out. The facilities and amenities were dirty and poorly maintained. My personal experience was frustrating and disappointing as the swim coaches were unprofessional and did not provide proper instruction. The quality of the lessons was subpar, with a lack of focus on safety and skill development. Avoid this place at all costs.

I have had a positive experience with the British Swim School at Coquitlam - Harbour-Chines Swim club. The customer service and staff were friendly and attentive. The wait time for lessons was reasonable and it was easy to make a reservation. The value for money was fair, with competitive prices for the quality of lessons. The initial impression and atmosphere were welcoming and pleasant. The overall experience was enjoyable and I felt comfortable at the swim club. The ambiance and decor were clean and modern. The facilities and amenities were well-maintained and provided a safe environment. Personally, I had a great experience with the swim coaches who were experienced and supportive. The quality of the lessons was excellent, with a focus on safety and skill development. I highly recommend this swim club for swimming lessons.